General Office Policies FINANCIAL POLICY As part of our service to our patients, we try
to contain the ever-rising cost of health care. In an effort to do
this, we have implemented the following Financial Policy. Please read
all of the information below. Your cooperation in following our credit
policy will allow for a prompt settlement of your claim. It is the responsibility of the patient or responsible
party to see that all charges are paid in full, even if the insurance
pays less than the actual bill for services.
As a courtesy to you, we will file all medical claims, with the primary and
secondary insurance. However, you must provide us with current copies of your
insurance and notify us immediately if there are changes in this information.
It is your responsibility to obtain any referrals required by your insurance
company and update them as needed. If you do not have a current referral you
may be asked to reschedule your appointment or sign a waiver stating that you
will be responsible for payment of charges. Co-payments (HMO, PPO) are to
be made at time of service. Payment by Visa, MasterCard, check or exact
change is appreciated.
Medicare Patients: We submit and accept assignment on all Medicare claims.
As a courtesy, we will file to your secondary insurance. No Insurance: If you do not have
health insurance or you have a rider on your insurance policy that excludes ear problems, the The Ohio Ear Institute, LLC will discount your bill 30%. The bill is due and payable at the time of service. Payment can be made by credit card (Visa/Mastercard), by check or cash. Divorce: In divorce situations,
the parent who brought the child in is responsible for payment of the
bill. We will submit to the necessary insurance carriers. Accounts that are 90 days past due may be referred
to a collection agency unless payment arrangements have been made with
our business office. If you have a financial hardship, please let us
know so that we might set up payment arrangements. There will be a $30.00 service charge for any
returned checks. FINALLY, you have a contract with your insurance
company--we do not. It is your responsibility to communicate with the
insurance company if you are not happy with your insurance company's
determination of benefits for your claim. |